Privacy Policy - Leadsback

1. About Us

Leadsback is a trade name of Visualcreations, located at Simon Stevinweg 27, 6827BS Arnhem, The Netherlands.

Business Information

Trade name: Leadsback
Legal entity: Visualcreations (sole proprietorship)
Chamber of Commerce (KvK): 75484269
Establishment number: 000043351611

For questions regarding this Privacy Policy, please contact us through the contact details available on Leadsback.

2. Data We Collect

Leadsback processes data that customers collect or submit through the platform, including:

Name
Email address
Phone number
Form contents
Shopping cart data
Browser and device information
IP address
UTM and campaign tracking data
Date and time of interactions
Website behavior related to forms or checkout processes

We may also process account and billing information, including:

Company name
Billing details
Payment information
Administrator email addresses

3. Purpose of Processing

We process personal data for the following purposes:

Providing the Leadsback platform
Storing partially completed forms or shopping carts
Sending one-time reminder emails on behalf of customers
Analytics and conversion tracking
Improving our services
Billing and subscription management
Security and fraud prevention

4. Legal Basis for Processing

We process personal data based on:

Performance of a contract
Legitimate interest
User consent where legally required

Customers using Leadsback are responsible for properly informing their website visitors about the use of Leadsback and obtaining any required consent.

5. Data Retention

Data collected through Leadsback is stored for a maximum of 30 days unless otherwise agreed or legally required.

Billing and administrative records are retained according to applicable legal obligations.

6. Third-Party Services

We only share data with third parties when necessary to provide our services.

Possible processors or service providers include:

These providers process data according to their own privacy policies.

7. International Data Transfers

If personal data is processed outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

9. Rights of Data Subjects

Individuals have the right to:

access their personal data
correct inaccurate data
request deletion of data
object to processing
request data portability

Requests can be submitted through the contact details on our website.

10. Cookies and Tracking Technologies

Leadsback and connected websites may use cookies or similar technologies for analytics, functionality, and conversion tracking.

Customers are responsible for implementing proper cookie banners and consent mechanisms on their own websites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be published on:
Leadsback Privacy Policy